Our Reviews
Carol C|2026 Chevrolet Trax
Confirmed Sales Customer
3/12/2026
I love Cook's! Michael Blossom always treats me like family.
VASSAR, MI
Mary R|2023 Chevrolet Traverse
Confirmed Service Customer
9/7/2025
Always timely service.
REESE, MI
Jill P|2020 Chevrolet Equinox
Confirmed Service Customer
9/7/2025
Although a door was being repaired and only one bay was in use, the guys worked diligently to get my car in and out as quickly as possible! Thanks!
SILVERWOOD, MI
James S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2025
oil change and tire rotation only took a short time. Staff was very kind and considerate
MUNGER, MI
Lorie D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Always fast oil change an tire rotation
VASSAR, MI
Kathleen G|2024 GMC Sierra 1500
Confirmed Service Customer
10/18/2025
Courteous and service was great!
MILLINGTON, MI
Daniel J|2026 Chevrolet Equinox
Confirmed Sales Customer
10/24/2025
Charlie went above and beyond what a salesperson does. He explained everything pertaining to the car and we are extremely happy. Charlie is the only person we will go to for future car purchases.
REESE, MI
Ruth C|2014 Chevrolet Cruze
Confirmed Service Customer
9/12/2025
Everthing went well on the visit . IT took only less than an hour and it was done.
AKRON, MI
Bryan M|2025 Chevrolet Blazer
Confirmed Service Customer
10/15/2025
Quick and painless
DAVISON, MI
Diane W|2017 Chevrolet Traverse
Confirmed Service Customer
10/21/2025
Every thing is good
MILLINGTON, MI
Elmer B|2019 Chevrolet Colorado
Confirmed Service Customer
10/26/2025
We received excellent attention and services. We were in and out in a timely manor. Thank you again.
GOODRICH, MI
Barry M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
Nice people
VASSAR, MI
Linda W|2026 Chevrolet Equinox
Confirmed Sales Customer
10/16/2025
Cook Chevrolet is a great place to do business.
SAGINAW, MI
Martha G|2021 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
Quick and complete
GRAND MARAIS, MI
Daniel H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
So helpful and explains service completely. Also helped us with our phones connecting to vehicles
MAYVILLE, MI
Eugene H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Everyone was friendly and courteous and very prompt
CASS CITY, MI
Matt T|2025 Chevrolet Tahoe
Confirmed Service Customer
11/8/2025
Service writers Tyler and Hudson do a great job of diagnosing issues and making the proper decisions on assigning technicians. I've been up to the dealership several times in the last few weeks with different vehicles and thanks to Rick in parts, Dave Pezo and Zack Colosky mechanic/ technicians everything was well taken care of.
VASSAR, MI
Nina B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/8/2025
Dropped my vehicle off for full service oil change and tire rotation. Staff was very efficient and courteous.
REESE, MI
David K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/22/2025
The service at Cooks is always top notch
SILVERWOOD, MI
Paula S|2025 Chevrolet Blazer
Confirmed Service Customer
9/29/2025
They accommodated us very well. It took them less time than what they had indicated. Job well done.
Saginaw, MI
Janet K|2019 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Daryl, service department very helpful. I didn't realize it would be a 3 hour wait, he had someone take me back home and later they brought my car to my home. Very thankful for that.
FRANKENMUTH, MI
Larry I|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
They did a quick and professional job.
FOSTORIA, MI
Donna M|2018 Buick Regal
Confirmed Service Customer
11/4/2025
team in service are always professional and work hard taking care of my car. friendly and always listen to my concerns with prompt service. I highly recommend the service dept to family and friends.
OTTER LAKE, MI
Charles F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/17/2025
Was great
COLUMBIAVILLE, MI
Shane M|1999 GMC New Sierra 1500
Confirmed Service Customer
11/22/2025
Answer all my question and competed my service in a timely manner.
VASSAR, MI
Robert B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/10/2025
My truck was on a lift that broke during service, they did give me a loner for the weekend.
Fostoria, MI
Dolores B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/12/2025
I was able to order the Traverse I wanted. Thank you Gary Piesko. Everything went smoothly when I picked up my vehicle. Thank you Michael Blossom for all the help with pairing my phone, updating my app, and explaining all the features. Working with these two gentlemen was a joy. Also the young lady who did all the paperwork did a fantastic job!
FRANKENMUTH, MI
Helen A|2023 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
As always my experience was a good one. I had no issues.
SAINT CHARLES, MI
Kathleen B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Picked my truck up on time and brought it back quick
MILLINGTON, MI
Emily W|2021 Buick Encore GX
Confirmed Service Customer
9/28/2025
Fast and great service
MILLINGTON, MI
Tracy M|2024 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
Everything was great and very friendly!!
VASSAR, MI
Melissa S|2021 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
Fantastic. Went above and beyond to help me
VASSAR, MI
Joseph R|2023 Chevrolet Blazer
Confirmed Service Customer
10/19/2025
Great service
ESSEXVILLE, MI
Ben L|2004 Chevrolet Corvette
Confirmed Service Customer
11/7/2025
I was glad that I got a text from the service advisor telling me about the progress of the repair.
FRANKENMUTH, MI
Russell D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/14/2025
I was keep informed and very polite . Took little longer then I expected ,but seems good for now .
CLIO, MI
Michael S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
I stopped in on a whim knowing I was over my mileage on a tire rotation. So I went in told Hudson the circumstances and also the fact I had a tire sensor go bad and wanted to know when the next available appointment was that I could get? He replied how about now ? I said works for me and he made it happen out of there in no time.Thanks for the great service.Mike Shoens
VASSAR, MI
Lorrie D|2024 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
I that you don’t need an appointment just pull up and drive in
NORTH BRANCH, MI
Barbara T|2026 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Everyone friendly and helpful
COLUMBIAVILLE, MI
Patricia J|2024 Chevrolet Trax
Confirmed Service Customer
10/13/2025
It was quick and courteous
VASSAR, MI
James B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Completely satisfied.
CLIO, MI
Timothy F|2019 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
We were given a new car for a loaner car while ours was being serviced! And we were very happy with the diagnosis and repair of our car!
VASSAR, MI
John B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
I waited for over a hour for service,an other person truck was served first be for mine. I was first no one cared . I will probably go some where else. I have four cars trucks their. Might be my last.
VASSAR, MI
David S|2022 GMC 3500HD Sierra
Confirmed Service Customer
11/24/2025
Courteous, professional and did a great job.
VASSAR, MI
Douglas W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
made no appointment..drove up to the oil change door .it opened immediately/ i had my oil changed and tires rotated in less than 45 minutes. all staff were very friendly and approachable and answered all questions..
ATTICA, MI
Pamela S|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
Didn’t have to wait that long
Millington, MI
Mark F|2016 Chevrolet Malibu
Confirmed Service Customer
12/10/2025
Great service
REESE, MI
Danele A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/12/2025
Hudson, in the service Dept, brought to my attention that there was an issue with the lug nuts on a set of tires I needed changed. Between Hudson and Micheal Blossom in sales, the issue was dealt with promptly and with no additional cost on my end! They both were outstanding and did the right thing! These guys are why I go to Cook Chevrolet and will be my dealership of choice for myself and friends I recommend!!!
MAYVILLE, MI
Deborah C|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
11/5/2025
Great experience. Easy to work with. Available when we needed sales rep. Answered all questions.
VASSAR, MI
Terry D|2020 Chevrolet Colorado
Confirmed Service Customer
11/16/2025
The department gets me in and out quickly without sacrificing the quality of work.
ESSEXVILLE, MI
Dawn K|2024 Buick Enclave
Confirmed Service Customer
12/12/2025
Very courteous
VASSAR, MI
Rebecca S|2026 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Cole did a great job helping me & finding me a vehicle to use while mine was waiting for a new tire.
VASSAR, MI
David P|2024 Chevrolet Blazer
Confirmed Service Customer
9/25/2025
excellent
DAVISON, MI
Julie O|2025 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Timely appointment, friendly service
BRIDGEPORT, MI
Paul D|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/20/2025
service was great
MILLINGTON, MI
Genevieve P|2020 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
I was very happy with how Cole kept in touch and explained everything, even multiple times for my brain fog issues. He definitely is good at his job!! I also appreciate anyone else who took part in fixing my car and providing a loaner vehicle. I will of course recommend Cook Chevrolet and come back for future needs.
VASSAR, MI
Kerri L|2025 Chevrolet Trax
Confirmed Service Customer
1/13/2026
Didn’t have to wait too long.
PRESCOTT, MI
Lynn F|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
They were friendly and efficient. They diagnosed the issue and replaced the part in a timely manner. I highly recommend Cook’s service department to my friends and family.
VASSAR, MI
Kathleen B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
Vehicle was picked up and brought back within a good time frame
MILLINGTON, MI
Landin R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/21/2026
I had an excellent experience purchasing my truck from Cook Chevrolet. From start to finish, the process was smooth, professional, and clearly explained, which made a big difference in what can otherwise be a stressful purchase. My salesman, Gabe, was outstanding. He was knowledgeable, patient, and made sure I understood every step of the process. He never made me feel rushed or pressured, and it was clear that he genuinely cared about helping me find the right vehicle rather than just making a sale. Mandy in finance was equally impressive. She explained all of the paperwork and options thoroughly, answered every question I had, and made the financing process straightforward and easy to understand. Her professionalism and attention to detail were top-notch. Overall, the entire team provided excellent customer service, and I couldn’t be happier with my experience or my new truck. I would highly recommend this dealership to anyone looking for a transparent, professional, and positive buying experience.
ESSEXVILLE, MI
Jeremy B|2025 Chevrolet Equinox
Confirmed Service Customer
11/1/2025
They always do a good job
FRANKENMUTH, MI
Michael S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/2/2025
I pulled into 10 minute oil change ,they got me in service immediately, They worked together did there jobs and did a great job 👏. I was impressed. Thanks
VASSAR, MI
Jack D|2021 Chevrolet Tahoe
Confirmed Service Customer
11/12/2025
I like the quick oil change. I drove from Midland and I am a repeat customer.
BAY CITY, MI
Kathleen G|2024 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Hudson was very courteous
MILLINGTON, MI
Phillip S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
always prompt and courtieous service
DECKER, MI
Phil K|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Very efficient and quick.
FRANKENMUTH, MI
Christine A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
Everyone is very professional. The service was great. Done in a timely manner. Absolutely no complaints. Will recommend.
CASS CITY, MI
Joann J|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/12/2026
Great service and the salesman was a great help
BURTCHVILLE, MI
Brian R|2026 Chevrolet Equinox
Confirmed Sales Customer
1/13/2026
Great interaction with the salesman Mike!! Helpful explained the vehicle in great detail.
VASSAR, MI
Helen A|2023 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
As always my experience was a good one. Fast and reliable service.
SAINT CHARLES, MI
Sheila K|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/8/2026
Good
VASSAR, MI
Bonnye L|2023 Chevrolet Colorado
Confirmed Service Customer
2/13/2026
Monday 2/2 I took 2023 Colorado purchased at this dealership for oil change/tire rotation. Service tech Nate/Nathan came to waiting room and said the truck was low on coolant. They could pressurize system for $159. I said can we do it today. He said no. He was 2 techs short and no loaners. He would call me by Friday with a date to bring it in. I did not even need a loaner. I asked if he could add coolant to get me through to service date. He said no, he did not have any coolant. ?????? I went to pay my bill. While standing at the desk I received an email with a checklist of what they had completed. Next to Check coolant was a green checkmark indicating no issues. I asked receptionist to have someone explain this discrepancy. She got the tech, who said someone must have checked the wrong box, I did have a coolant leak and said all the previous stuff again. I told him I was very unhappy. Go to pay bill again and another email comes through from Jeff L., Service Manager, thanking me for my business. I asked Receptionist if I could talk to Jeff. She took me to his office. He seemed receptive, I heard him through the door tell service techs that this was unacceptable. He told me of course they have coolant. If I was bringing it back to him for service, he would fill it for me. He did, and he showed me where the level should be and what coolant to use if needed. He said they would call me as soon as possible to get truck serviced. And that this was part of his job. I thanked him and I left. Today is February 14. 12 days later and no one ever contacted me. I have bought 3 trucks there and always did service and body work there. At this point I am afraid to take my truck there again. The service tech was angry when I left, I would be afraid they would hurt my truck. So they have lost me as a car buying customer and as a service customer. I would not recommend them to anyone.
MAYVILLE, MI
Bonny I|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/10/2025
everyone there was so friendly and helpful
MILLINGTON, MI
Matthew S|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/15/2025
Great
MILLINGTON, MI
Bryan M|2025 Chevrolet Blazer
Confirmed Service Customer
12/18/2025
They told me exactly what was wrong, and fixed it promptly... could not be more pleased
DAVISON, MI
Sherry S|2025 Chevrolet Blazer
Confirmed Service Customer
12/18/2025
I took my vehicle in to be serviced. Everyone was friendly . Hudson went above & beyond to give great customer service. I am very happy that I purchased my vehicle there last year. They don’t just take care of you if you’re buying. They continue to give great service after.
BAY CITY, MI
Mary G|2016 Buick LaCrosse
Confirmed Service Customer
12/26/2025
Everyone polite and helpful. Great service. Would recommend Cooks Chevrolet..🎅🎄☃️🎉🎉🎉❤
CARO, MI
Russell S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
Kevin and the bodyshop crew were very receptive to helping us with our vehicle. The dealership worked well with our insurance company. I was granted a very nice loaner while my car was in the shop. The quality of the workmanship was second to none! I would recommend the Cook Chevrolet Body Shop anytime!
Frankenmuth, MI
Vern C|2008 Chevrolet Silverado
Confirmed Service Customer
1/9/2026
The crew always takes good care of my requests.
MILLINGTON, MI
Allan H|2011 Chevrolet Silverado
Confirmed Service Customer
1/16/2026
thorough/ several questions answered
LAPEER, MI
David F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/29/2026
Friendly people. Great service. Great deal!
MILLINGTON, MI
Shaneen H|2023 Chevrolet Traverse
Confirmed Service Customer
1/29/2026
Norm Labean was so helpful! He did a fabulous job going over my options and the vehicle I chose. Also Mandy in the business office was very helpful with all of my questions and got my paper work done in a timely manner!
BIRCH RUN, MI
George A|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
2/20/2026
did the job in the time frame that I needed
Vassar, MI
Richard J|2025 Chevrolet Colorado
Confirmed Service Customer
2/20/2026
Very polite and knowledgeable staff
CLIO, MI
GREGORY B|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
3/8/2026
Michael Blossom is awesome
LAPEER, MI
Scott H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/28/2026
Fast, friendly, in and out.
CARO, MI
Dennis P|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/4/2026
Charlie Struble walked me through a system reset to attempt to fix the volume issue. He then took it to the service department where they gladly addressed it right away. They fixed it and had me back on the road quickly, with information about what happened and what to do if it happened again. Great job by all!
VASSAR, MI
Helen A|2023 Chevrolet Traverse
Confirmed Service Customer
2/4/2026
As always I had a good experience dealing with Cook's service department. I used the after hours drop off for my vehicle's repair. Hudson called me right at the start the day of my appointment. He asked me questions about what I was experiencing with my vehicle. He was very polite, never made me feel like a fool, since I have no great knowledge about the workings of any vehicles. A couple of hours after his call, he called back, stated what was found and that my vehicle was ready. I feel very comfortable taking my vehicle to Cook'for service.
SAINT CHARLES, MI
Ralph A|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/17/2026
Very nice people to deal with truck was done when Kevin said it would be done was clean when my wife picked it up she was even happy nice work 👍
Otter Lake, MI
Lisa A|2026 Chevrolet Tahoe
Confirmed Service Customer
2/23/2026
Working with Michael was a really good experience. He was friendly, knowledgeable, and easy to work with, and made the process straightforward and low stress. The finance manager was great to work with as well. Overall, it was a smooth experience.
BIRCH RUN, MI
Harold A|2025 Chevrolet Tahoe
Confirmed Service Customer
2/23/2026
Very pleasant experience with the service department.
LAPEER, MI
Barry M|2024 Chevrolet Trax
Confirmed Service Customer
2/25/2026
I have no problems with the dealership
VASSAR, MI
Dylan T|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
2/25/2026
Great!
FAIRGROVE, MI
Russell L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2026
did not receive points for oil change
CLIO, MI
Nicole C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/26/2026
Everyone was nice and friendly and service was fast and efficient
BAY CITY, MI
Michael B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2026
Friendly
VASSAR, MI
Joel G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/12/2026
The team at Cook’s went above and beyond to meet our needs and made leasing a new truck fast and easy. My family and I will definitely continue doing business with them. Excellent work.
BIRCH RUN, MI
Helen A|2023 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
I can't say enough about the great service I received at Cook's. Hudson was great and after all my phone calls obviously has the patience of a saint! While I was in Saginaw I ended up getting a bolt lodged in my tire, and since I was loosing air quite rapidly went to Discount Tire. They told me that the hole was too large to patch and that I needed a new tire. When I purchased my vehicle at Cook's, I also purchased a road hazard warranty for my tires. After hearing this, I called Cook's because I had also purchased my tires from them within the past year, and wanted to make sure that was the best move for me to make. Hudson explained that Discount could call the warranty company, because that type of incident was covered. Discount Tire said that they could, but that dealing with a warranty company could mean a day or two before they would get a response, so it would be best for me to buy the tire and then for me to handle getting reimbursed. So, I called Cook's back, spoke to Hudson and he told me to ask Discount if they would put my spare on and then for me to bring my vehicle to them. So that was what I did. Hudson called the warranty company, my tire was replaced with a new one, and I paid nothing. I really appreciated the help that Hudson gave me not just over the phone, but also how everything was handled once I got my vehicle to Cook's. I really can't say enough about the service at Cook, their excellent! Hudson really did go above and beyond in helping me! I have never left Cook's feeling that I was taken advantage of. Any service I have ever needed has always been explained to my satisfaction. Whether it's the service department or the collision shop at Cook's, I have always received the best service! I have no complaints!
SAINT CHARLES, MI
Eileen R|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/21/2026
I am glad that I am able to earn points to offset the cost of my oil change and tire rotation.
BAY CITY, MI
Bonnie W|2017 Buick Enclave
Confirmed Service Customer
2/21/2026
They listened to the problem and it got fixed
SAGINAW, MI
MICHAEL C|2025 Chevrolet Express Cargo Van
Confirmed Sales Customer
2/24/2026
Cook chevy was awesome no complaints Gabe was great to deal with the whole staff wer all pleasant would buy thear again.
WATSONTOWN, PA
Patrick L|2026 Chevrolet Equinox
Confirmed Service Customer
3/13/2026
When I arrived was told what was included with the first oil change and they could set up the tire rotation they were curious and informative would re turn for future oil changes thank you pat mctaggart
MILLINGTON, MI
Joe S|2018 GMC Acadia
Confirmed Service Customer
3/17/2026
Great folks to work with
FRANKENMUTH, MI
JONATHAN H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/18/2026
Owen took great care of me throughout the purchase process. Mandy did an excellent job explaining all the paperwork I signed.
SAGINAW, MI
Michael B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Very friendly, kept my wife in the loop what was going on while she waited
OTTER LAKE, MI
James H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Outstanding service again, technicians were efficient and professional as they performed the service.
DAVISON, MI
Flora Y|2013 GMC 1500 Yukon
Confirmed Service Customer
11/17/2025
Efficient service, friendly technicians and quick service
FRANKENMUTH, MI
Sheri B|2024 Chevrolet Trax
Confirmed Service Customer
12/5/2025
I went in after buying a car to get a second keyfob programmed. I got in exactly when my appointment was and while waiting, I had some questions about the cars features. Hudson explained everything to me and what he wasn't familiar with he looked it up and even printed it out for me. He went above and beyond and I thought that was great! I really appreciated that. From the start purchasing this vehicle with Michael, who was great as well, to Hudson, to the service person programming my key fob, top notch service! Thank you everyone!
SAGINAW, MI
RANDY G|2026 Chevrolet Trax
Confirmed Sales Customer
2/11/2026
I came in looking for a work car I drive 70 miles to work round trip and Justin Whitney advised me to getting a new Chevy Trax would be a better option then a used car with miles with the amount I would be putting on it daily so that is the way I went Mandy did a great job with the paperwork very efficient and made the process a quick as possible and painless they both are great to work with.
FRANKENMUTH, MI
Karen J|2013 Chevrolet Traverse
Confirmed Service Customer
3/12/2026
Always informative and helpful
FRANKENMUTH, MI
Ruth A|2014 Chevrolet Cruze
Confirmed Service Customer
3/12/2026
I was happy the work was done and satisfied with the results . I would recommend cooks to get the work done.
AKRON, MI
Donald A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2026
As always the people in the shop were very curtious and helpful. Thank you for all that you do.
VASSAR, MI
Mandy M|2022 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
I had a great experience with Cole and Cook Chevrolet. Everyone was very welcoming and helpful, and the service was excellent. They made the whole process easy, and I highly recommend Cooks to anyone looking for great service.
VASSAR, MI
CAROL C|2026 Chevrolet Trax
Confirmed Sales Customer
3/20/2026
I love Cook's! Michael Blossom always treats me like family.
VASSAR, MI
Gladys M|2024 Chevrolet Blazer
Confirmed Service Customer
3/24/2026
Very quick thorough and friendly
SILVERWOOD, MI
Elmer B|2021 Chevrolet Equinox
Confirmed Service Customer
12/13/2025
Cook GM dealership always take very good care of our vehicles. The ask and answer questions pertaining to why there and are very efficient in getting the job done. Thank you
GOODRICH, MI
Charles C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/14/2025
Good
DAVISON, MI
Nancy N|2017 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
No long wait and excellent service!
VASSAR, MI
Ronald O|2021 Chevrolet Blazer
Confirmed Service Customer
1/12/2026
Cole was very polite professional and helpful
FAIRGROVE, MI
Kristen R|2015 GMC Acadia
Confirmed Service Customer
1/14/2026
Great customer service at this dealership
CLIO, MI
Chad J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/4/2026
Customer service was great. Serviced the tire sold and installed 2 new accessories. All done in a professional timely manner. Thank you!!
VASSAR, MI
Kimberly W|2021 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
I had an issue coming home from work and knew it would be almost closing time by the time I got there. But I wasn't turned down and the guy didn't act annoyed or upset at having a last minute customer. I wouldn't have done that if it weren't for my work schedule and daycare drop-off time. Not knowing what the issue with my car was, I wouldn't have felt comfortable driving my car myself, let alone with my toddler in it, too.
REESE, MI
James C|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/15/2026
The seamless scheduling, drop off, loaner program, positive communication and pick up make this an easy choice for servicing my 2020 3500 Truck. Thank you Cook for being customer focused and demonstrating value for my spend.
LANSING, MI
George A|2025 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
work done on time
Vassar, MI
Allan R|2023 Chevrolet Traverse
Confirmed Service Customer
3/6/2026
oil change - tire rotation plus oil change/ fast and welcoming
LAPEER, MI
Kristine A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2026
The people there are always courteous & I appreciate their ability to fix what is wrong & have you on your way .
VASSAR, MI
Jack D|2021 Chevrolet Tahoe
Confirmed Service Customer
3/19/2026
It was prompt,courteous, professional. I drive from Midland, so that’s how I feel.
BAY CITY, MI
Alan R|2022 Chevrolet Traverse
Confirmed Service Customer
4/10/2026
took his time and answered a few questions i had.
BAY CITY, MI
Howard L|2025 Chevrolet Trax
Confirmed Service Customer
12/19/2025
Short wait, comfortable waiting room.
MAYVILLE, MI
Scott M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/19/2025
Always treated very well.
COLUMBIAVILLE, MI
Donna P|2016 Chevrolet Impala Limited
Confirmed Service Customer
12/19/2025
Prompt service. very couteous, comfortable waiting room.
VASSAR, MI
Matthew L|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/12/2026
Hudson is great, very professional
PIGEON, MI
Shannon S|2026 Chevrolet Equinox
Confirmed Sales Customer
1/29/2026
Mike Blossom is excellent
REESE, MI
FLOYD M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
2/2/2026
Would definitely recommend Cook to anyone I know who was looking for a vehicle.Michael didn’t dink me around with going back and forth on a price and I appreciated that!!!
FLINT, MI
Lavonne M|2024 Chevrolet Blazer
Confirmed Service Customer
2/5/2026
They were very polite and accommodating.
REESE, MI
Janet K|2019 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
Great service, my vehicle was picked up and brought back after service was completed. I trust Cook's and their employees that do the work on my car. They answer my questions, give suggestions. I recommend them to my gal friends.
FRANKENMUTH, MI
Jordan M|2020 Chevrolet Tahoe
Confirmed Service Customer
2/5/2026
Per usual Hudson, and Cole took care of everything, got me in and got me out w/ ease, and got me a loaner even for the couple hours they needed to fix my new Tahoe. This stuff is the reason I come to you guys even with my Jeep- Ya'll are on it and treat me great without me even asking for anything extra.
MILLINGTON, MI
Deion J|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2026
Had a good experience.I will come back
SAGINAW, MI
Mary W|2021 Chevrolet Traverse
Confirmed Service Customer
4/6/2026
Great job!!
NORTH BRANCH, MI
ETTIEMAE H|2026 Chevrolet Equinox
Confirmed Sales Customer
4/8/2026
Bryon was very helpful! He explained everything perfectly!!
VASSAR, MI
Ben L|2004 Chevrolet Corvette
Confirmed Service Customer
4/13/2026
Service advisor took the time to explain the work to be done on my car and was very polite.
FRANKENMUTH, MI
George A|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
4/15/2026
work done on time
VASSAR, MI
Mary G|2016 Buick LaCrosse
Confirmed Service Customer
11/14/2025
Do a wonderful job. Their on top of things. If I have questions on anything they are great about getting the answer. Very polite and very helpful. Thank you..🚘💕
CARO, MI
Gloria C|2022 Chevrolet Trax
Confirmed Service Customer
1/23/2026
Very friendly good with my vehicle
VASSAR, MI
Charles T|2023 Chevrolet Traverse
Confirmed Service Customer
1/30/2026
Nice and efficient. Helped in every way.
OTISVILLE, MI
John E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/2/2026
They answered all my questions and were fast and courteous.
VASSAR, MI
John S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/9/2026
I feel more comfortable having the dealer to the repairs.
VASSAR, MI
Ruth A|2011 Chevrolet Impala
Confirmed Service Customer
3/2/2026
Service technician Cole was very patient and helpful and answered many questions regarding the brakes that needed to be replaced in my 2011 Chevy Impala. It turned out that a lot more repairs needed to be done. We had to get a loaner to drive in the meantime. I recommend Cole for any service that you need, he is simply the BEST!!
AKRON, MI
JOHN G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/6/2026
Everyone was very friendly and great to work with :)
ALANSON, MI
Michelle A|2023 Chevrolet Traverse
Confirmed Service Customer
3/9/2026
Nate is always great in the quick lube. Thank you.
MAYVILLE, MI
DAVID P|2026 Chevrolet Equinox
Confirmed Sales Customer
3/30/2026
Top notch
MILLINGTON, MI
Deion J|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2026
I believe they were very kind Curtis, knowledgeable, helpful.Overall good experience
SAGINAW, MI
Janice F|2006 Chevrolet Silverado
Confirmed Service Customer
4/16/2026
I think communications could be better. My vehicle was at the dealership 20 days. I finally called to see what was going on. Imagine my surprise it would be done later that day. Do they realize the gravity of not having that vehicle for that lone of a period.
VASSAR, MI
TYSON C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/18/2026
Every on was friendly and super helpful. Mad the process fast and easy!
CLIFFORD, MI
Gladys M|2024 Chevrolet Blazer
Confirmed Service Customer
4/24/2026
Cole went above and beyond to resolve my Issue Thank you
SILVERWOOD, MI
Daniel S|2025 Chevrolet Traverse
Confirmed Service Customer
12/20/2025
Looks good outside and inside, thank you!
FRANKENMUTH, MI
Timothy K|2025 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
Quick accurate and friendly
VASSAR, MI
Ricky K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/26/2026
Professional
BAY CITY, MI
Ricky L|2025 Chevrolet Traverse
Confirmed Service Customer
2/23/2026
Kind, courteous and informative
COLUMBIAVILLE, MI
JUDY K|2026 Chevrolet Equinox
Confirmed Sales Customer
3/19/2026
Everyone is friendly and very helpful. All our questions were answered, and we were informed if we had any other questions do not hesitate to call.
MAYVILLE, MI
David G|2026 Chevrolet Traverse
Confirmed Service Customer
3/19/2026
Came in for oil change. Everything went good. Done on time.
BIRCH RUN, MI
Amy M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/25/2026
The team was friendly, welcoming, and easy to work with from start to finish. They explained everything clearly, answered my questions without any pressure, and made the whole process smooth and straightforward. Overall, it was a positive and stress-free experience.
NORTH BRANCH, MI
Christine M|2025 Chevrolet Trax
Confirmed Service Customer
3/28/2026
I brought my car in because the engine light came on. I had spoken to Cole over the phone and he scheduled my car to be serviced. He is very nice and very helpful. He explained to me what the issue was. I was given a loaner vehicle to use. When my car was repaired Cole called me to pick it up. He is very friendly and very kind. I also met Jeff the service manager, who is also very helpful and kind. I tell everyone about my experience with Cook Chevrolet. I have never experienced at any other dealership the service I got like I have at Cook’s. I give them a 10 plus rating.
OTTER LAKE, MI
Jennifer M|2026 Chevrolet Trax
Confirmed Service Customer
3/28/2026
Too many bad past experiences to write about. Biggest problem at Cooks is there is not any follow through. Never coming back, this last time was their last chance. I did went out of town to buy my new car because 4-5 bad experiences I had there.
VASSAR, MI
Michael D|2020 Chevrolet Suburban
Confirmed Service Customer
4/29/2026
I always feel like I am part if the Cook Family
VASSAR, MI
Brad L|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/1/2026
Great job and there informative
FRANKENMUTH, MI
Samuel J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/6/2026
They swarmed over my truck and did a great job!
CASEVILLE, MI
David J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/9/2026
The tech got me in and out pretty fast
SILVERWOOD, MI
Bill M|2022 Chevrolet Tahoe
Confirmed Service Customer
3/23/2026
Freindly and great service.
FOSTORIA, MI
Phillip G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/23/2026
prompt service
DECKER, MI
Helen A|2023 Chevrolet Traverse
Confirmed Service Customer
4/6/2026
Like always a good experience.
SAINT CHARLES, MI
Joseph D|2026 Chevrolet Colorado
Confirmed Service Customer
4/6/2026
Good service
VASSAR, MI
Lori H|2019 GMC Acadia
Confirmed Service Customer
4/9/2026
Makaela was great to work with and helpful in every way possible. Great communication.
MILLINGTON, MI
Justin C|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/16/2026
Everything went well, and everyone at the dealership was very nice!
VASSAR, MI
Steven R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2026
Nice quick in and out, very pleasurable talk with the service manager
CLIO, MI
Kristina M|2025 Chevrolet Trax
Confirmed Service Customer
5/8/2026
There were a lot of employees at the time of my visit. Nobody seemed to be paying attention. Lots of personal talk and back and forth about unrelated things. Very loud and obnoxious. The wrong oil was put in my car because again nobody was paying attention to their job. Overall very annoying and obnoxious visit
REESE, MI
JULIA D|2026 Chevrolet Traverse
Confirmed Sales Customer
6/5/2026
Everything was awesome, Michael Blossom is a great salesman to work with.
ESSEXVILLE, MI
JOAN P|2026 Chevrolet Blazer
Confirmed Sales Customer
6/6/2026
Very good experience! I thought I knew what I like - color, style, etc.. Michael chose several for me to drive & evaluate. Upon returning to lot I noticed a red Blazer. Totally changed my mind, Michael didn’t mind. He located one right away. Very happy with everyone who helped us. Great experience!
FRANKENMUTH, MI
KEVIN L|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/9/2026
I was very happy with how things went. I was able to get the truck I wanted. Owen did a great job for us.
COLUMBIAVILLE, MI
Matt T|2025 Chevrolet Tahoe
Confirmed Service Customer
6/17/2026
Hutson always goes above and beyond in making sure my vehicle is taken care of in a timely manner and fixed right the first time.
VASSAR, MI
Clark T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/29/2026
Michael got the truck I wanted even though it wasn’t on the lot.
SANFORD, MI
Sue A|2021 Chevrolet Traverse
Confirmed Service Customer
5/8/2026
Necessary repairs were made to my vehicle in a quick, efficient manner. Cory kept me informed , I felt in a trustworthy manner.
SAGINAW, MI
RICHARD M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/8/2026
third vehicle bought at dealership like everything involved from purchase to service
SAGINAW, MI
Raeann M|2009 Chevrolet Trailblazer
Confirmed Service Customer
5/21/2026
Brought my car in for a brake check, they had to order the parts and gave me a ride home, sad to say, the part they received was damaged, too late in the day to get a new part so it wasn't done til the next day!! They did have an employee in Saginaw picking up parts so she picked me up on her way back to the shop. It all worked out in the end! Big shout out to Cole, Hudson, Herb,Michelle and the gal in the cashier's office ( sorry I don't know her name:( but,she always takes care of me and remembers my covenant discount:) and to the mechanics that worked on my car!!
SAGINAW, MI
Wendy M|2020 Chevrolet Colorado
Confirmed Service Customer
6/10/2026
Unfortunately, I wouldn't recommend Cook's for buying used vehicles or for service. We've leased many vehicles and so have our parents and were always satisfied with that but the first time I purchase a used vehicle I've only had issues with it since I got it a couple years ago. It started with the Service ESC light being on and now I have a bunch of other issues. I've had my truck in so many times and paid for you to say there isn't an issue or we can't help you unless it gets worse. So now of course the warranty has expired and now it's so bad I possibly need a new/used engine. This truck is only 6 years old and only has 90,000 miles and has already had a transmission problem and now an engine. You now want to charge me $4,000 to inspect this lemon! Now I'm stuck with a loan on a vehicle I can't drive all because you could never fix it before it got to this point. I really just want to give it back!!
VASSAR, MI
Janice E|2016 Chevrolet Traverse
Confirmed Service Customer
6/16/2026
Cole kept communicating about vehicle with me & my insurance. He was courteous & professional.
MILLINGTON, MI
Dale E|2024 Chevrolet Suburban 1500
Confirmed Service Customer
6/19/2026
Always well served at Cooks never an issue.
MILLINGTON, MI
JOHN R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2026
Very good. Could be shorter.
MILLINGTON, MI
Kenneth D|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2026
The service and staff were wonderful.
FOSTORIA, MI
Terry M|2010 Chevrolet Traverse
Confirmed Service Customer
4/15/2026
Cole took excellent care of me for the 2nd time.
MILLINGTON, MI
Janet K|2019 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
Service was excellent, so nice my car was picked up at my house and returned. service needed on my car was explained to me, I trust what I was told was needed.
FRANKENMUTH, MI
Roger H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/27/2026
Very profecinal
OTISVILLE, MI
Madalyn M|2025 Chevrolet Blazer
Confirmed Service Customer
4/27/2026
Hudson Coral is easily approachable and helpful.
VASSAR, MI
Allan R|2023 Chevrolet Traverse
Confirmed Service Customer
5/20/2026
courteous/ efficient
LAPEER, MI
Larrosa D|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2026
They are always friendly and very efficient. And they get me in and out quick and I appreciate it.
MAYVILLE, MI
Justin S|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2026
Was quick and easy
MAYVILLE, MI
BRIANNE D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/23/2026
Michael Blossom always takes great care of me. I really enjoy working with him & Cook Chevrolet.
ESSEXVILLE, MI
JEREMY W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2026
We have been going to Cook for over 10 years and our experience has always been great! Mike and Maykayla are both friendly, knowledgeable, and kind.
BAY CITY, MI
Julie W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
We always have GREAT service at Cook Chevrolet. Charlie is AWESOME!!
NORTH BRANCH, MI
Allan R|2023 Chevrolet Traverse
Confirmed Service Customer
6/26/2026
If a vehicle is taken in on a Friday for service on Monday, the customer should be told ahead of time. Loaner cars should be available not just trucks.
LAPEER, MI
Michael G|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/1/2026
Very timely and the waiting room was nice.
Vassar, MI
ORVILLE H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2026
Mike Blossom takes care of my needs. Everyone else in the sales department and service department are always friendly and helpful. Tell the boss that after all the vehicles I've purchased from Cooks, I deserve a couple more free oil changes.
SAGINAW, MI
Mary G|2016 Buick LaCrosse
Confirmed Service Customer
7/11/2026
Always have great service. Would recommend to family and friends.
CARO, MI
David T|2024 Chevrolet Blazer
Confirmed Service Customer
4/15/2026
good job on my oil change
DAVISON, MI
James J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/15/2026
body shop went above and beyond
Munger, MI
William T|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/17/2026
Helpful
MAYVILLE, MI
BRIAN G|2026 Chevrolet Colorado
Confirmed Sales Customer
4/17/2026
I just bought a 2026 Colorado ZR2. Gabe, Chelsea, Ryan and the whole team did a fantastic job helping me through the entire process. Great job team
VASSAR, MI
Sandra R|2021 Buick Enclave
Confirmed Service Customer
5/4/2026
Great service.
FRANKENMUTH, MI
Douglas N|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2026
Pulled into their place unexpectedly for an oil change and they got me right in told him about a couple things and they took care of everything that day. Good place to do business with.
BURTON, MI
Jose R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/24/2026
The changing of the oil, and the rotation of the tires was quicker than I expected.
BRECKENRIDGE, MI
Carly A|2025 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
Always a great experience at Cook’s.
ST. CLAIR SHORE, MI
Jay A|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/1/2026
Excellent job!
DAVISON, MI
James J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/1/2026
great dealership
MUNGER, MI
Elmer L|2021 Chevrolet Equinox
Confirmed Service Customer
6/4/2026
We always have great service, everyone is prompt and kind.
GOODRICH, MI
Cheryl A|2005 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
The young gentleman who helped me was very knowledgeable and helpful in telling me about the oil change and adding coolant!
VASSAR, MI
Barbara R|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2026
My oil change and tire rotation was quick!
UNIONVILLE, MI
Charles E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2026
Very good experience
CARO, MI
Harold L|2026 Chevrolet Equinox
Confirmed Service Customer
7/15/2026
Service Manager was very helpful.
BURTON, MI
CORY M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/18/2026
Fast, easy going and very nice people to work with .
REESE, MI
Steven T|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
4/15/2026
Excellent
FRANKENMUTH, MI
Vivian L|2020 Chevrolet Equinox
Confirmed Service Customer
4/16/2026
Every thing wentvery good . I was very satisfied team .
OTISVILLE, MI
SCOTT S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/27/2026
It was very relaxing and very thorough
VASSAR, MI
Ryan H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/20/2026
So I made an appointment for a day to have it serviced. And had a tow truck drop it off. It sat there for a day or two before they even brought it in. Then once they did they called me and told me that the transmission guy called in sick and couldn’t look at it the next day and wouldn’t be able to look at it till Monday. So now it’s been like 5 days now. So then they finally got to look at it and said what they think is wrong and charged me 150$ ish dollars and then said that it will be another 1000$ ish dollars for another 6 hrs of work to do a deeper dive of work and could be more money. So over all I kept getting the run around and when I asked them to give me a call back on stuff it took forever so I ended up taking my truck somewhere else
BAY CITY, MI
David W|2019 Chevrolet Equinox
Confirmed Service Customer
5/20/2026
I always receive good customer service 😊
VASSAR, MI
MICHAEL B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
5/25/2026
IT was an overall great experience and we are very welcome with the sales and service so far.
MIDLAND, MI
Matt T|2025 Chevrolet Tahoe
Confirmed Service Customer
6/4/2026
Nathan did a great job of getting my vehicle service written up and assigned to a tech in a timely manner. Very satisfied in how quickly the work was done and done right the first time..!!
VASSAR, MI
George D|2023 Chevrolet Traverse
Confirmed Service Customer
6/8/2026
When I left I felt good. What had to be done they did without an appointment. The money laying in the car was still their, when I got in. The employees were honest.
SAGINAW, MI
Kevin A|2022 GMC Acadia
Confirmed Service Customer
7/27/2026
Great Service! I bring all my vehicles to Cook Chevrolet
ESSEXVILLE, MI
William G|2024 Chevrolet Blazer
Confirmed Service Customer
8/6/2026
I waited over 2 hours for my car to have a oil change and tire rotation I was told the tech went to lunch before finishing the job
LAPEER, MI
Lesley M|2026 Chevrolet Traverse
Confirmed Service Customer
8/12/2026
Upon arrival, I was asked if my oil change needed tire rotation which I had already marked yes when scheduling appointment. I had to ask where my toddler & I would sit to wait and was given directions to lobby. No one came to check in on us like I've experienced elsewhere. Only communication I received was a text message from a service advisor to reach out via text if needing anything. I had to ask a lady at cashier desk where restroom was and felt like a bother to her. There was no maintenance mat by my feet in my car once service was complete. Once done I was given receipt to sign and told where my car was parked. Nothing else was said.
CARO, MI
Michael D|2020 Chevrolet Suburban
Confirmed Service Customer
5/13/2026
ALWAYS DO AN EXCELLENT JOB!
VASSAR, MI
Muriel M|2026 Chevrolet Equinox
Confirmed Service Customer
5/15/2026
I recently brought in my leased Equinox for an oil change and a tire rotation. Everyone in the service department was very accommodating and friendly. They always are!
VASSAR, MI
Russell J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/23/2026
Timely and high quality. service.
FRANKENMUTH, MI
Mandy M|2022 Chevrolet Tahoe
Confirmed Service Customer
5/12/2026
Service is always excellent!
VASSAR, MI
Thomas A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Courteous staff. Efficient too
MILLINGTON, MI
Mark D|2014 Chevrolet 2500 Express
Confirmed Service Customer
7/1/2026
Quick service, done properly, very satisfied
MAYVILLE, MI
DAVID K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/1/2026
Your team worked well to get me swapped out on a 2026 Silverado
SILVERWOOD, MI
Jimmy L|2015 Chevrolet Equinox
Confirmed Service Customer
8/17/2026
The work was spread over 3 days time, but Cook's service advisor patiently processed the split-up effort for completion. The cost was more than I had initially expected, but I recognize basic prices have greatly gone up in everything compared to decades ago. For example, I bought my 1st new car in 1965 for about $3,000 total. I took the time to later share with Jeff Lickly my analysis of strengths and areas that could be improved. And I appreciated the extra time Jeff Lickly took to explain matters to me in a satisfactory manner after reviewing my sharing. I like Cook's and any vehicles I have purchased since at least the early 1990s have all come from Cook's only.
VASSAR, MI
Cora W|2025 Chevrolet Trax
Confirmed Service Customer
8/18/2026
Cooks Chevrolet s great
CARO, MI
Max F|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2026
Friendly, excellent service
BAY CITY, MI
James A|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/13/2026
Great transition and sales team
Standish, MI
Edward J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2026
Fast and courteous
CARO, MI
STEVEN Z|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/24/2026
Experience was excellent as always.
FRANKENMUTH, MI
James C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2026
Ok
MILLINGTON, MI
JENNIFER W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/26/2026
Michael is the best salesman there is around to work with.
BAY CITY, MI
Kylie M|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/29/2026
Customer service was wonderful. Cole and Dakota were very helpful and were able to help with all of my questions. Super friendly and knowledgeable.
FRANKENMUTH, MI
Phillip G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/29/2026
always friendly and courteous staff
DECKER, MI
Jimmy L|2015 Chevrolet Equinox
Confirmed Service Customer
7/4/2026
I already responded by e-mail to your prior request for comments on my recent oil change on 6/29/2026.
VASSAR, MI
Zachary S|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/23/2026
.
VASSAR, MI
Kathy J|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2026
I met with Christian and he was an excellent service representative. He was thoughtful and kind.
BAY CITY, MI
Gabe M|2026 GMC Sierra 1500
Confirmed Service Customer
8/3/2026
Quick, easy to work with, went into detail with there work
BAY CITY, MI
Al J|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/13/2026
Everything was good. I brought in two vehicles for an oil change and tire rotation, and they were done in a timely manner.
CLIO, MI
Charlene A|2026 Chevrolet Equinox
Confirmed Service Customer
7/22/2026
Very professional and courteous.
BAY CITY, MI
Robert M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/27/2026
A lot of confusion
FOSTORIA, MI
Henrietta C|2009 Chevrolet Impala
Confirmed Service Customer
8/3/2026
Very polite, professional, thorough. Took time to explain read outs on my battery.
MANISTIQUE, MI
Michael R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/3/2026
My recent visit to the body shop went really well. I left it there as I went on vacation for 4 days .Come back called Dakota everything was done and ready to go just as I was told. They do good work ,looked nice.From the shop to Kevin & Dakota up front they do there job.Thanks Mike Shoens
VASSAR, MI
Robert P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/8/2026
They are great
FRANKENMUTH, MI
Robert H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/16/2026
Vary good
ORION, MI
LINDA K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/17/2026
Everyone treated me with respect and was patient with all my questions
MAYVILLE, MI
Russell J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/29/2026
Excellent quality and timely completion.
FRANKENMUTH, MI
Craig C|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/1/2026
Had my vehicle for 2 weeks for a simple repair.
MAYVILLE, MI
Abby R|2025 Chevrolet Blazer EV
Confirmed Service Customer
5/14/2026
Cole and Hudson were super helpful! Highly recommend!
FRANKENMUTH, MI
Kevin J|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/14/2026
Excellent service!!!A++
UNIONVILLE, MI
Dwight D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/10/2026
Timely and staff was courteous
BAY CITY, MI
Raeann M|2009 Chevrolet Trailblazer
Confirmed Service Customer
6/27/2026
Oil change and tires rotated that went well, I need something else fixed and they had to order the part,was xposed to be the next day,but, I haven't heard back from them yet:(
SAGINAW, MI
Jacquelyn M|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/29/2026
Service was fast and everyone was friendly!
VASSAR, MI
Susan K|2026 Chevrolet Trailblazer
Confirmed Service Customer
7/2/2026
I would like to Thank Cole for such Great customer service and making it a friendly experience and Gabe for being so patient with me when I was buying my car
REESE, MI
Donald A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2026
As always, the people at Cook service were great.
VASSAR, MI
Amy L|2026 Chevrolet Trax
Confirmed Service Customer
8/16/2026
Stopped by to ask a few questions about my car got the answers and then went for an oil change.
Birch Run, MI
CORI T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/13/2026
Everyone was friendly and eager to answer questions
SAGINAW, MI
Matthew W|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/22/2026
Easy in and out. Hudson was very professional
PIGEON, MI
Matt T|2023 GMC Sierra 1500
Confirmed Service Customer
5/6/2026
Hudson always takes the time to fully explain all the options availible at the dealership and continues to devilver a 5 star experiance.
VASSAR, MI
Randall L|2024 Chevrolet Traverse
Confirmed Service Customer
5/22/2026
Very pleasant and got the job done!!!
SEBEWAING, MI
ANTHONY M|2026 Chevrolet Blazer
Confirmed Sales Customer
6/17/2026
Gabe was very knowledgeable about the vehicle and answered all our questions patiently. He was great!
CLIO, MI
Charles T|2023 Chevrolet Traverse
Confirmed Service Customer
6/22/2026
oil and filter change well organized in and out in very good time
OTISVILLE, MI
Kathy J|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/20/2026
Mike Blossom was very informative and a pleasure to work with.
Bay City, MI
George A|2025 Chevrolet Equinox
Confirmed Service Customer
7/31/2026
Took care of my concerns and no charge.
VASSAR, MI
Clark T|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/13/2026
Friendly and got truck completed in the timeframe they told me. Work was excellent.
Birch Run, MI
Jr L|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/19/2026
Radio was addressed and fixed. All is Good;
ATTICA, MI
Raeann M|2009 Chevrolet Trailblazer
Confirmed Service Customer
7/27/2026
New h2o pump
SAGINAW, MI
Deborah K|2023 Buick Encore GX
Confirmed Service Customer
7/30/2026
Good fast dependable service
SILVERWOOD, MI
David C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/30/2026
Slow service
Millington, MI
Joann H|2024 Chevrolet Blazer
Confirmed Service Customer
8/4/2026
Had oil change done asked about cabin filter thought I had one but wasn’t sure the gentleman said you sure do and he checked it was beyond bad since at the time I had just hit 43,000 miles and noone had ever said anything to me about getting it checked so glad I asked the gentleman
CLIO, MI
Michael K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/4/2026
Amazing. Norman Labean was fantastic I’m super happy
Mount Morris, MI